Return / Refund Policy

Once an order has been shipped, I do not accept cancelations.

If you have placed a custom order, I will accept a cancelation 2 weeks after your initial request.

A customer has 7 days from the day of delivery to initiate a return. A return can be initiated by by emailing mrsplutodesigns@gmail.com or by using our Contact Us page.

Conditions of return:

If the item is damaged, please include images of the damage when contacting us.
When returning, Pluto's Designs will provide you with a return label for your damaged item. Please send all pieces of damaged product back.
Once I receive the damaged item, I will credit your account.

I DO NOT ACCEPT EXCHANGES OF ANY KIND

I DO NOT ACCEPT RETURNS OF SMOKING RELATED PRODUCTS